Shipping

Your order shipping

We appreciate handmade stuff.

The products are handmade and by order, so there is no prompt delivery. Each product has in its description the deadline for the post, which is the time it normally takes to be made and packed. I ask for you comprehension and, in turn, I guarantee that what you and your pet will receive at home will be filled with love and care. ♥

→ We ship from Portugal.

→ All the products can be sent WORLDWIDE, via CTT (Portugal Mail), by the following:

•• REGISTADO SIMPLES (only to Portugal)

Weight Limit: 100g
Limit dimensions: 24 cm wide and 3.5 cm thick.

Delivery standard: up to 1 business day for Portugal, and may be extended to the autonomous regions.

Get to know more on CTT website 

•• REGISTADO 

Weight Limit: up to 2kg

Delivery standard:

Up to 1 business day for Portugal, and may be extended to the autonomous regions.

Up to 3 days for Europe.

Up to 5 business days to Worldwide.

Get to know more on CTT website 

•• EXPRESSO 48 (available to Portugal and Spain)

Weight Limit: up to 30kg

Delivery Standart: up to 48h.

Get to know more on CTT website 

// PACKING

Your products are well protected and the packages that carry paper products have a DON'T BEND label.

// SHIPPING CHARGES

The shipping fee is nothing more than the cost of postage and shipping. The rate varies according to the total weight of the order and the destination. We advise you to make a single application with all its products. We can not bring together two different orders placed separately, and shipping fees will apply to each.

// INTERNATIONAL SHIPPING

Despite the CTT informed that the deadline for delivery is up to 5 working days, please note that the deadline can be extended due to transport conditions between countries and over time the product at customs. Moreover, we can not be responsible for any customs duties.